We have answered the most frequently asked questions from our customers.
Lab to Dent is a cloud-based CRM software that records the laboratory workflow, production processes, clinic, physician, technician and suppliers' accounts payable and receivable accounts prepared for dental prosthesis laboratories. It helps laboratories manage their business more effectively by offering important features such as business and process tracking, customer management, inventory management.
Your clinics and physicians can track their own orders, Easy RPT Tracking, Rehearsal Stages Tracking, Unit, Technician Order Stages, We provide easy access to the details of the works and provide detailed reports.
Our software enables users to quickly create, organise, track and complete orders, as well as monitor every stage of the order. This allows users to select the products and quantities they want, update delivery addresses and check order status instantly. For businesses, this software offers the opportunity to perform order management more efficiently and provide better service to customers.
The software helps you to monitor the work of each technician. You can monitor how long it takes them to complete their work, quality control results and productivity.
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Yes, we offer technical support. If you have any questions or problems, you can contact us and our expert team will help you.
To create a new job record, click on "NEW ORDER" and fill in the required information, then use the save button.
To edit your job record, select the relevant job from the "QUERY CASE ORDER" or "ACTIVE CASE ORDERS" menu and access the editing options.
To query a work order, click on "QUERY CASE ORDER" and search using the work order number or other identifying information.
We provide a user-friendly interface for filtering query results. You can use filters such as date range, customer name or work order status.
Active work orders include work orders that have not yet been completed and are being worked on.
To terminate a work order, select the relevant work order from the "ACTIVE CASE ORDERS" menu and use the appropriate option for termination.
You can view cancelled work orders from the "CANCELLED CASE ORDERS" menu and, if necessary, specify the reasons and take actions.
Workflow tracking allows you to monitor all stages of work in the laboratory, how much time technicians spend on a unit basis. You can also report unit-based technician performances, which helps you increase efficiency.
Lab to Dent allows you to record all incoming jobs by registering new work orders and creating unique barcodes. In this way, you can easily track and manage your jobs.
Technician tracking allows you to monitor how much work technicians in your lab do on a monthly or weekly basis. It also offers the ability to set monthly quotas for technicians, so you can manage their work distribution and performance.
Workflow planning helps you to determine how work in your laboratory will proceed. You can organise your jobs in a specific order or prioritise them. You can also assign an estimated time to each work stage and monitor these times.
Workflow tracking helps your lab run more organised and efficient. This can help you complete your work on time and increase customer satisfaction. It is also important to avoid disruption and minimise errors.
Workflow tracking results can be reported on a unit or technician basis. These reports show which jobs were completed, how long it took, at which stages delays occurred and the performance of technicians. This data can be used to optimise your business processes.
Workflow tracking features can include many features to help you better manage your jobs. For example, you can prioritise jobs, assign them to a specific technician or unit, track your jobs and set deadlines. You can also continuously improve your business processes by performing workflow analytics.
Financial management refers to the process of effectively managing the financial resources of a business or laboratory. This has the aim of increasing revenues, keeping costs under control, optimising cash flow and maintaining overall financial health. Financial management is critical to the long-term success and sustainability of the business.
This software helps you to manage various financial transactions of your laboratory. You can monitor current accounts, record stock movements, track cash transactions and create invoices. You can also generate income and expenditure reports and financial analyses.
Customer accounts are managed under the current accounts section. With this software, you can create your customers' accounts, track receivables and payables, receive payments and record collections. At the same time, you can strengthen your customer relations by analysing customer accounts.
Stock management involves keeping track of the materials and products available in your laboratory. This software helps you monitor current stock levels by recording stock receipts and outflows. You can also report stock movements, make stock adjustments and calculate stock costs.
This software can generate financial reports and analyses automatically. You can prepare standard financial reports such as income-expense statement, balance sheet, cash flow statement. You can also customise these reports and perform financial analyses, which will help you evaluate the financial performance of your business.
